UX Design Case Study: Starbucks' Behind-the-Counter System
This project, "Bringing Interactive Unity to All Starbucks In-Store Connected Devices," is by design consultancy Tactile. The firm straightened out the coffee chain's behind-the-counter systems by tackling the work in five phases. Starbucks Professional Design SystemAt the heart of the Starbucks café experience are their employees–an essential factor in delivering
How our biggest redesign yet came to be • Slack Design
The timing was right. We were adding in new features like huddles, canvases, lists, and others into a UI system that was originally designed solely for messaging capabilities. Meanwhile, research showed users on the biggest and most active teams were struggling to stay on top of the basics. Our product navigation was reaching its limits. …