Most teams want to do product discovery. Most teams struggle to find the time. Here are 3 tips for ensuring discovery happens every sprint.

If you only read one guide to user research, it should be this one. Learn basic tips for effective recruitment, moderation, analysis and reporting.

When you’re trying to understand a complex subject, drawing a concept map will clarify your thinking.

How persona spectrums champion real user needs

Running a workshop can be an effective alternative to traditional, long-standing meetings. To help ensure its success, Ben Shih introduces the concept of an inclusive workshop. In Part 1 of the series, you discover the fundamentals of inclusivity and get some solid guidance on how to plan an inclusive remote workshop.